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Privacy Policy
Last updated: April 11, 2026
AlphaView AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information when you use our website (alphaviewai.com) and desktop application (the "Service").
1. Information We Collect
| Data Type |
What We Collect |
Purpose |
| Account Info |
Name, email (via Google Sign-In) |
Authentication, account management |
| Resume Data |
Uploaded resume files and extracted text |
AI context for personalized answers |
| Session Data |
Interview transcriptions, AI responses, session metadata |
Providing the Service, session history |
| Payment Info |
Transaction ID, plan details (via Razorpay) |
Processing payments, credit allocation |
| Usage Data |
Session duration, credits used, feature usage |
Service improvement, billing |
2. What We Do NOT Collect
- We do not store audio recordings. Audio is transcribed in real-time and discarded. We only store text transcriptions.
- We do not store payment card details. All payment processing is handled by Razorpay.
- We do not sell your personal data to any third party.
- We do not use your data for advertising or share it with ad networks.
3. How We Use Your Data
- To provide and operate the Service (transcription, AI responses, session management).
- To authenticate your account and manage sessions.
- To process payments and allocate credits.
- To send transactional emails (purchase confirmations, support responses).
- To improve the Service and fix bugs.
- To comply with legal obligations.
4. Third-Party Services
We use the following third-party services to operate:
| Service |
Purpose |
Data Shared |
| Google Firebase |
Authentication, database, storage |
Email, name, session data, resumes |
| Microsoft Azure |
Speech-to-text, AI responses |
Audio streams (real-time, not stored), text prompts |
| Razorpay |
Payment processing |
Payment details (handled by Razorpay directly) |
Each third-party service has its own privacy policy. We encourage you to review them.
5. Data Storage & Security
- Your data is stored on Google Firebase servers (Google Cloud Platform).
- All data transmission is encrypted using HTTPS/TLS.
- API keys and secrets are stored server-side and never exposed to the client application.
- Firestore security rules prevent unauthorized access to user data.
- We implement industry-standard security practices to protect your information.
6. Data Retention
- Account data: Retained as long as your account is active.
- Session history: Retained until you delete individual sessions or your account.
- Resumes: Retained until you delete them from your account.
- Payment records: Retained for 7 years as required by Indian tax law.
7. Your Rights
You have the right to:
- Access your personal data stored with us.
- Delete your session history and resumes from within the application.
- Request account deletion by contacting us at support@alphaviewai.com.
- Withdraw consent by discontinuing use of the Service and requesting account deletion.
- Data portability — request a copy of your data in a machine-readable format.
8. Cookies & Local Storage
- Our website uses essential cookies for authentication (Firebase session).
- The desktop application uses local storage for session configuration and preferences.
- We do not use tracking cookies or third-party analytics cookies.
9. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we learn that we have collected data from a user under 18, we will delete it promptly.
10. International Users
The Service is operated from India. If you are accessing the Service from outside India, your data may be transferred to and processed in India. By using the Service, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.
12. Contact Us
For any privacy-related questions or requests, contact us at:
